Our pastries are a three day long process, from mixing and resting the dough on day 1, to laminating with layers of butter, rolling, cutting, shaping and filling each croissant on day 2, to proofing, egg washing, baking, glazing and putting all finishing touches on day 3, not to mention all the prep that goes into the creams, pestos, garnishes, curds, etc of our constantly changing menu. It's truly a labor of love, and what makes our pastries special is so much attention to detail during each step of this laborious process. We try to serve our pastries as fresh out of the oven as possible for the most magic, and we avoid  preservatives or high sugar recipes, gelatin or other tricks to increase shelf life, which is why you love them so much! These pastries are not meant to be mass produced, and our whole team is pushing to the max, working around the clock to be able to serve as many of you as we can!

Yes! We release preorders on Hotplate for pastry boxes every Monday (around 11 am unless I oversleep) for the following weekend, with some exceptions during particularly busy weeks. We sometimes offer preorders Wednesdays as well, when we have the production capacity. We advise signing up for text alerts on Hotplate to be notified when new preorders drop as they do sellout quickly! Cakes are by preorder only and are released a few weeks in advance. If you preorder, you are more than welcome to skip the line and come straight up to the counter for the handoff. If you want to add anything to your order we do ask that you wait in line.

This is a tough question, because every day is different but our best advice is to come during the week, on Thursday or Friday, either right before we open around 8:30 or 8:45 for your pick of everything we have, or alternatively around 10:30 or 11:00 am if you're not as picky when we might be sold out of some items, but line has started to die out and we're serving up our last trays. We do our best to keep Instagram stories updated when there is no line so you guys can run on over, and when we are close to selling out so you can abort mission!

We are not accepting wholesale requests at the moment, focusing our efforts on producing enough for the demand at our shop! While we do see ourselves scaling up in the future, wholesale is not something we can foresee in the near future because of how fresh, delicate, and detailed our products are.

We have started to accept catering orders ONLY when it works with our schedule. Wednesdays are a great day if you are hoping to have our items at your meeting etc. Email me sophie@butterandcrumble.com and I'll try to make it work! 

Cakes are by preorder only at the moment on hotplate.com/butterandcrumble. We are not accepting any custom requests or sizes. All inventory that we have is posted online, but feel free to sign up for notifications in case anyone cancels or we add more! We often add extras closer to the weekend if we can make them. Mini cakes are sometimes available in store when we can make them. While we are not making them regularly at the moment, that is part of our growth plans in the coming months.  

We are taking a break from classes to focus on our bakery production, but are hoping its something we can return to in the future.